Customers love the fresh-carpet feeling but forget about it (and you) within a week. CraftBoop sends a follow-up sequence after every job so customers leave reviews, rebook their next cleaning, and tell their neighbors.
$29/mo after trial · Cancel anytime
Customers are thrilled right after the cleaning but forget to review
Carpet cleaning is a once-or-twice-a-year service — customers forget your name
You compete with national chains like Stanley Steemer on Google
Seasonal demand means feast-or-famine income
CraftBoop sends this automatically — you just add the customer.
“Hi Michelle, we hope your carpets are still looking and feeling fresh after yesterday's cleaning. If you're happy with the results, a quick Google review helps other homeowners find reliable carpet cleaning. It only takes 30 seconds!”
This is just Email 2 (Review Request). CraftBoop sends 5 emails over 60 days: thank-you, review request, check-in, re-booking reminder, and referral ask.
Spring cleaning and pre-holiday deep cleans are peak seasons. The Day 30 rebooking reminder is perfect for suggesting a cleaning schedule: 'Most carpet manufacturers recommend professional cleaning every 6-12 months to maintain your warranty.'
That's the problem CraftBoop solves. The rebooking reminder converts one-time customers into annual clients. Carpet manufacturers recommend cleaning every 6-12 months — the reminder email mentions this, giving customers a reason to rebook.
Yes. Enter the specific service when adding a customer ('carpet cleaning,' 'upholstery cleaning,' 'tile and grout'). The emails personalize based on what you entered.
Absolutely. Groupon customers are the most important ones to follow up with — they tried you at a discount, and a great follow-up experience turns them into full-price repeat customers.
Commercial clients (offices, restaurants, hotels) leave reviews that signal you can handle large-scale jobs. Add the property manager or office manager's email after each service.
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