Car owners stress about finding a trustworthy mechanic. When you do great work, they're relieved — but they don't review unless you ask. CraftBoop follows up automatically so your satisfied customers leave reviews, come back for their next service, and recommend you to friends.
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Customers are relieved when the car is fixed but don't think to review
You compete with chains like Jiffy Lube and Midas that have hundreds of reviews
Oil change customers never come back because they forget about you
Your best advertising is word-of-mouth but it's slow
CraftBoop sends this automatically — you just add the customer.
“Hi Mark, thanks for bringing your Honda in for the brake job. Everything should be feeling smooth and stopping strong. If you're happy with the work, a Google review helps other car owners find a mechanic they can trust.”
This is just Email 2 (Review Request). CraftBoop sends 5 emails over 60 days: thank-you, review request, check-in, re-booking reminder, and referral ask.
Pre-winter and pre-summer road trips drive seasonal demand. Oil changes and tire rotations are year-round bread-and-butter — the rebooking reminder at Day 30 is perfect for reminding customers about their next scheduled service.
The emails personalize based on the service you enter. 'Oil change' gets a different tone than 'transmission rebuild.' You can also customize templates to match your shop's voice.
CraftBoop works alongside any shop management tool. Export your customer list and upload it, or add customers individually after each service. The follow-up emails are separate from your invoicing and scheduling.
The Day 7 check-in email catches problems early. If something isn't right, the customer tells you directly instead of leaving a bad review. This email is your safety net.
Yes. The service description you enter when adding a customer flows into the email templates. More specific descriptions mean more personal emails.
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