Jobber is a popular field service management platform used by thousands of home service businesses for scheduling, quoting, invoicing, and customer management. It includes some follow-up features like automated review requests and customer communications. CraftBoop is a dedicated follow-up tool that focuses exclusively on post-service email automation.
Businesses that need a complete job management system — scheduling, quoting, invoicing, route optimization, a client portal — and want basic follow-up capabilities built in. Jobber's follow-up features are simpler, but they're part of a comprehensive platform.
Your main gap is follow-up, not job management. You want a multi-step email sequence that automatically handles reviews, referrals, and rebooking over 60 days. You want a built-in referral system with tracking. You want detailed analytics showing which emails drive review clicks. And you want all of this for $29/month instead of $149+/month.
Many Jobber users add CraftBoop specifically for its stronger follow-up sequences and referral tracking. Jobber handles the job from quote to invoice, and CraftBoop handles everything that happens after the invoice is paid. If you have to pick one, it depends on whether you need job management or follow-up automation.
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